RIGHT OF WITHDRAWAL
Under Article. 52 of the Consumer Code, in addition to the other rights accruing to you, you may terminate this agreement without cause and receive a refund of the price paid, subject to the exceptions referred to in Article. 59 of the Consumer Code (for example for the purchase of specially customized Products, engraved or individualized; for the supply of sealed articles not likely to return for sanitary or hygienic reasons which after the delivery of the seals, etc. have been removed. Less that these products were already damaged or defective at the time of delivery or have been delivered incorrectly). The right of withdrawal must be exercised within fourteen (14) days from the day the Products purchased on www.jewerlycarlosessa.it were received. The products must be returned within fourteen (14) days from the day of withdrawal, by dispatching the package through the courier indicated by Jewellery Carlo Sessa sas di Carlo and Michela Sessa or through another shipping only after notice through email to ' email@example.com address. In any case, the withdrawing undertakes to return the product organizing the shipment and / or its restitution mode and being aware that the costs of returning the product are charged to him. The right of withdrawal may be exercised only by consumers, or only by natural persons acting for purposes unrelated to his business or professional activity.
Conditions for exercising the right of withdrawal
Besides compliance with the terms of the above, the right of withdrawal is exercised properly if the following additional conditions are fully met:
a) the withdrawing party may use the model withdrawal form attached, or make any other unequivocal statement setting out his decision to withdraw from the contract and electronically submit the model withdrawal form or any other unequivocal statement on the website Jewelry sas di Carlo Sessa Carlo and Michela Sessa at firstname.lastname@example.org.
Communication can also be sent by registered A / R at the Jewellery Carlo Sessa sas course A. Diaz, 103 - 84085 Mercato S. Severino (SA) or fax, to the number 089 825 711 to be confirmed by registered letter a / r within 48 hours;
b) the withdrawing party must observe in the care of the Products in its possession due care, in case of default, we reserve the right to deduct the cost of any deterioration of the products, up to the price competition, the amount which he would otherwise be entitled to reimbursement;
c) the products must be returned in their original packaging;
d) the returned products must be sent to Jewellery Carlo Sessa sas in a single shipment. Jewellery Carlo Sessa sas, in fact, reserves the right not to accept objects of the same order returned and delivered at different times.
If you have been complying with all the conditions required, Jewellery Carlo Sessa sas will refund the price of the purchased products except for shipping charges.
The buyer will be contacted if your return will not be accepted because it does not comply with the above conditions. In this case, you can choose to have the products delivered at his own expense. In case of refusal of this expedition Jewellery Carlo Sessa sas reserves the right to retain the products and the amount paid for the purchase of products.
Refund times and methods
After Jewellery Carlo Sessa sas has received the returned goods and checked that all requirements have been met, the buyer will receive an email confirmation of acceptance of the return. Whatever the method of payment used (credit card, bank transfer), the refund is activated Jewellery Carlo Sessa sas as quickly as possible, and no later than fourteen (14) days from the date it became aware of the right of withdrawal, once it verified that the withdrawal took place in compliance with the above conditions.
The actual time for crediting or returning the amounts paid for the purchase of products depends on the method of payment used:
- Purchase by credit card: the time required to display the refund depends on the institution that issued the card. The value date of crediting shall be the same, so you do not suffer any loss in terms of bank interest.
- Purchase through PayPal: refunds will be paid into the account and PayPal will be visible immediately. The actual repayment on the credit card from your PayPal account depends on the institution that issued the card.
- Payment by bank transfer: the reimbursement takes place on the current account that issued the transfer, so the repayment time depends on the timing of the banks involved; Normally the chargeback occurs within a maximum of ten (10) days.
If present, the repayment of the sums will be made to the person who made the payment.
According to art. 56, paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, Jewellery Carlo Sessa sas di Carlo and Michela Sessa can suspend redemption until receipt of the goods or until the system demonstration by the CUSTOMER to have sent back the goods in Jewellery Carlo Sessa sas di Carlo and Michela Sessa.